Privacy Policy
This document has not been drafted yet.
It needs to be written by the business and reviewed by a qualified lawyer — a policy that describes practices the company does not actually follow is worse than none. The outline below lists what it has to cover. Until then, direct questions to hello@harbourestates.com.
1.Who we are
Legal entity name, registered address, and the contact point for data protection queries.
2.What we collect
Enquiry details (name, phone, email, message), account details, property preferences, browsing behaviour via cookies, and information provided during a viewing or valuation.
3.Why we collect it
The lawful basis for each purpose: responding to enquiries, providing agency and management services, marketing with consent, and meeting legal obligations.
4.Who we share it with
Named categories — landlords or vendors where relevant, referencing providers, payment processors, and the cloud and communication services we operate on.
5.How long we keep it
Retention periods per data category, and what triggers deletion.
6.Your rights
Access, correction, deletion, objection and portability, and how to exercise each.
7.International transfers
Where data is processed outside the country and the safeguards applied.
8.Security
The technical and organisational measures in place, and how a breach would be handled and notified.
9.Changes and contact
How changes are communicated, and where to complain.
Questions in the meantime? Get in touch.